Moodle Bridge terms of service

Last updated 5 November 2026. These terms are between Biruh Alemnew (Biruh Tech), who makes Moodle Bridge ("we"), and the merchant who installs it in a Shopify store ("you").

1. The service

Moodle Bridge connects your Shopify store to your own Moodle site: it enrols buyers, handles refunds, syncs cohorts, signs customers in and brings completions back, as described in the app. You are responsible for your Moodle site, its plugins and its settings, and for the courses you sell.

2. Charges

Paid plans are billed by Shopify, every 30 days, with any free trial shown when you choose a plan. You can change or cancel your plan in the app at any time; Shopify handles proration and refunds of app charges under its own terms.

3. Acceptable use

Use the app only for your own store and lawful purposes, and only with customer data you are allowed to use. Don't try to break, overload or reverse engineer the service.

4. Availability and changes

We work to keep the app running and secure but don't promise it will always be available or free of errors. Enrolments and other work that can't be sent are kept and retried. We may change the app; we will tell you in advance about changes that reduce what your plan includes.

5. Liability

To the extent the law allows, the app is provided "as is", and our total liability for any claim is limited to the app charges you paid in the 12 months before it. We are not liable for indirect or consequential losses, or for your Moodle site.

6. Ending

You can stop by uninstalling the app. We may suspend the app for a store that breaks these terms. Data is then deleted as set out in the data processing agreement below and the privacy policy.

Data processing agreement

This agreement is part of the terms above. For the personal data of your customers that the app handles, you are the controller and we are your processor.

A. What we process, and why

Shopify customer IDs, names and email addresses, order and course details, cohort tags and course completions, only to provide the app's features to you: making or finding the customer's account on your Moodle site, enrolling them, cohorts, sign-in and completions. We process it only on your instructions, which are the app's features and settings.

B. Our duties

• We don't sell the data, use it for advertising, or share it with anyone except your own Moodle site and our hosting provider (who stores the app's database).
• Only Biruh Alemnew has access, protected by strong passwords and two-step verification; every access to customer data in the app is logged.
• Data is sent over encrypted connections (HTTPS). Customer names and emails, and the Moodle connection's token and secret, are encrypted in the app's database; backups are encrypted.
• We keep data only as long as the privacy policy says, and delete it when you uninstall (after Shopify's 48-hour shop deletion request) or when Shopify sends a customer deletion request.
• We help you answer your customers' requests to see or delete their data; Shopify passes those requests to the app.
• If we become aware of a security incident affecting your customers' data, we tell you and Shopify without undue delay and within 72 hours, with what we know and what we are doing about it.

C. Your duties

You tell your customers how their data is used, have a lawful basis for it, and keep your Moodle site secure.

Contact

biruh@biruh.org